Customer Testimonials

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Google May 26, 2026

Went for service. Prompt and friendly

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Google May 26, 2026

We had a great experience purchasing our first van Toyota Sienna from this dealership. Staff was professional, friendly, and very knowledgeable throughout the entire process. Jim, answered all our questions clearly, kept everything transparent, and made the buying experience smooth and stress-free. The vehicle was clean and to my surprise tank was full. We really appreciated the excellent customer service and would definitely recommend this dealership to anyone looking for a new Toyota without markups and with more transparency throughout. Thankyou ThankYou. 🙏🏻 I am in love with my Sienna !!!!

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Google May 10, 2026

Big O antioch had my car 5 hours and couldn't get the service done. Toyota did it on a Friday with 2 hours to close. Good customer service.

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Google May 7, 2026

Been here several times for regular vehicle service. Had an outstanding experience with Bryan Esqueda. He kept me updated on status of oil change & tire rotation. Also answered several questions I had. I highly recommend stopping here if in the area. Very nice lobby while you are waiting for your vehicle too.

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Google May 2, 2026

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Google Apr 11, 2026

We had been searching for an SUV for my wife for about three months, and since she’s very particular, it wasn’t an easy process. We initially thought we had made our decision with Dublin Toyota, but the experience there became confusing with inconsistent information. Before finalizing anything, my wife decided to stop by Antioch Toyota just to get a second opinion. Honestly, we didn’t expect to buy a car there—we thought our minds were already made up. That’s when she met Tanya, and everything changed. Tanya spent over an hour going through every detail of ... Read More

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Google Mar 25, 2026

I recently purchased a new Toyota Corolla, and I had a great experience working with Mr. Mo. He was very patient, knowledgeable, and took the time to answer all of my questions. I truly appreciated his advice and guidance throughout the process. He made everything smooth and stress-free. I highly recommend working with him!

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Google Mar 18, 2026

I recently brought both my 2024 Toyota RAV4 and 2025 Toyota Camry to Antioch Toyota for scheduled maintenance this month. Coincidentally, Michael Chhoeung was my service advisor both times. Michael was incredibly patient, courteous, and professional throughout both visits. He took the time to explain everything clearly and made the entire process smooth and stress-free. His level of service truly exceeded my expectations. He absolutely deserves nothing less than a 5-star rating. Highly recommend working with him!

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Google Mar 12, 2026

Im not one to enjoy a dealership experience however Herschel changed that for me. Herschel Rodriguez was very patient and answered all my questions. I would definitely buy another car from him should I need to. Equally, his partner Sam Sameer provided me any additional details I needed. I'm very pleased with the experience I've had. Thank you Herschel and Sam!

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Google Mar 7, 2026

I just bought my 2026 Rav and my experience with Antioch Toyota could not have been more pleasant. Jim, Giancarlo, and Giovani in finance are all really wonderful and knowledgeable. Jim took his time with me and explained all the different options and I really felt like he had my back. Giancarlo showed me many of the details of the car and I felt well taken care of. And Giovani in finance had me smiling no matter how many times I had to sign my name. I wish I lived closer for all the service visits. This was the best car ... Read More

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Google Feb 14, 2026

Great customer service in their service department.

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Google Feb 14, 2026

Upon arrival, I was cordially greeted by Nelson. I explained my need to add a SUV or truck to my household. He was professional, polite & showed me pre-owned & new trucks. I test drove, got a quote & the rest was history. What an amazing team! From beginning to end of the buying process: Nelson, Carlos, Steve & Gio I'm so happy & grateful with the excellent customer service!!!

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Google Feb 1, 2026

I called in to ask details on a few options i had and Mercedes was a really huge help. She was ever knowledgeable on the cars she is selling. Will be coming in later this week to close a deal

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Google Jan 28, 2026

Tanya was an absolute pleasure to work with! Tanya helped us look for a brand new Toyota Sienna, and she kept us always updated on upcoming availability and did her best to locate one for us! I strongly reccomend working Tanya for any car purchasing needs!

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Google Jan 28, 2026

I went in for an oil change and asked them to check out a noise I had been hearing most recently. I was able to have someone drive my vehicle, and shortly after, they diagnosed the issue and created a plan to fix it. Brian, who helped me, was extremely communicative and helpful, explaining every step while they had my vehicle for a few days. My husband and I were extremely impressed with our overall experience. They truly have a well-oiled machine running there. Thank you, Brian, for all your help and kindness.

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Google Jan 23, 2026

Jim and Ann were great to work with!Super happy of the purchasing process as well our 4Runner of course. Highly recommend to see these folks as they won’t leave you disappointed. If I lived closer I’d would love to go there to service my newly purchased 4Runner

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Google Jan 22, 2026

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Google Dec 29, 2025

My parents bought me a Scion tC way back in 2007 from here using the online option. They LOVED the experience (highly recommend it if you know exactly what you want), so we decided to go back again when my car got totaled and I needed something new. I had an idea but wasn't sure if I wanted a hybrid or not, so I wanted to chat with someone in person about it. Herschel Rodriguez provided the best car buying experience I've ever had! Being a woman with limited knowledge about financing and credit, it can be an unpleasant ... Read More

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Google Dec 5, 2025

Nice service, nice car, love my new car. The bald man also was from where I am. Lol

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Google Dec 2, 2025

Update: I talked to Jim Benham and they agreed to refund me for Stargard. He explained that usually they are up-front about Stargard when quoting over email and adjust their prices accordingly, and that my experience was an exception. Thanks so much! My overall experience was smooth and painless. The car was cleaned and ready to go when I got there, and I was in and out in under 2 hours. However, I was surprised to find $790 Stargard GPS anti-theft device and service in the final price. They didn't mention this until I was in the final steps of buying ... Read More

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Google Nov 30, 2025

Laura at Antioch Toyota got me exactly the car I wanted at a good price and since I was short on time on the day of pick up a couple of days before Thanksgiving she made sure to have me in and out of the dealership in about an hour and a half. She was upfront and there were no games or hassle involved. And despite the process being so quick and easy I still got the opportunity to chat with her, her father and David and get to know them a bit. What wonderful people! I’d highly recommend ... Read More

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Google Nov 21, 2025

We recently visited Toyota of Antioch to find the perfect vehicle, and our experience was truly exceptional, thanks entirely to Julius Gartner. From the moment we started working with him, Julius provided exemplary help. He was knowledgeable about every model we inquired about, patient as we navigated our options, and genuinely focused on helping us find the car that fit our needs, not just making a sale. Julius took the time to listen to our priorities, answer all of our questions thoroughly, and made the entire process feel straightforward and stress-free. His professionalism and dedication to customer satisfaction are second ... Read More

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Google Nov 18, 2025

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Google Nov 7, 2025

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Google Oct 22, 2025

Just wanna shout out for Giancarlo who sold me another Highlander who always give me a five star experience. Everyone in Antioch Toyota are very nice welcoming great customer service Always I also wanna thank Lori for following up and congratulating me for my new car thanks Antioch Toyota I’ll be back 🙂

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Google Oct 9, 2025

My family and I went in shopping for a new Toyota Sienna a few days ago, which are hard to find in stock these days. Our salesman Nelson was AWESOME!!!! He was super knowledgeable and spent a few hours with us trying to find exactly what we wanted and had budgeted for. He also gave us a test drive of a slightly used model to get the feel for the vehicle. In between working through some numbers, we had great conversations with him as well. The only reason we ended up purchasing in San Jose, was 100% due to availability. If ... Read More

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Google Oct 1, 2025

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Google Sep 15, 2025

We bought a used vehicle from them. Super helpful and willing to work with where we wanted to be. Ahmad was our salesman and did an excellent job! The vehicle had a faulty battery so they offered to replace it, which we really appreciated and also provided a loaner while we waited. The only reason we’re giving 4 instead of 5 stars is because we had to ask three times for the vehicle to be cleaned and they still couldn’t get it right. I think anyone prefers to drive home a detailed vehicle used or brand new. At that point ... Read More

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Google Sep 8, 2025

Some screws fell off from the bottom of my Toyota. 7/26/25 Saturday I went to Antioch Toyota. Ms.Shayla saw me first. She lay down to check the bottom of my car and talked to Mr. Ray Aranki the Service Advisor .They both helped me very much. In 15 minutes my car was repaired. Mr.Ray Aranki didn't charged me! I mistakenly thought the Toyota dealer would be expensive! Antioch Toyota was very friendly,helpful and generous 😇!

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Google Sep 2, 2025

Good service

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Google Jul 30, 2025

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Google May 24, 2025

Just purchased a used Toyota with them, they've been very helpful and keeping their word on particular services I requested, they've also showed me nothing but professionalism. Thats why ill be returning for all my service needs in the future.

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DealerRater May 17, 2025

If I could leave no stars I would begin there. The outreach team for online inquiries are about the best service there is here. They are speedy and thorough with the information they provide in that regard. HOWEVER, after purchasing a vehicle, every service fell drastically short. I traded in my Toyota tundra 14 CrewMax for a beautiful Barcelona red Toyota Tundra 16 double cab. Laura, the sales associate made sure I got the asking price I wanted for my old tundra to get into the double cab. However, after I signed all of the paperwork and drove the truck home, i ... Read More

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Google May 4, 2025

In the great search for the right Landcruiser Laura at Antioch was a standout. She was so helpful and even when we realized she didn’t have the vehicle we wanted she still bent over backwards to help me find the vehicle. Anyway, super bummed we couldn’t support her but I’ll remember this kindness and will get her back:)

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Google May 2, 2025

My husband and I had the pleasure of working with Julius who was a delight to work with! He was very friendly, efficient, and had exceptional communication skills. Giovanni, the sales manager, I want to thank you for going above and beyond for us, he made the experience seamless and enjoyable. Highly recommend coming here if you’re in the market for a new vehicle!

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Google May 2, 2025

Great dealership to purchase a vehicle, Julius the salesman was great very calm, friendly and professional throughout the entire process. Giovanni the sales manager was also great very polite and professional as well. Everyone here treats you like family. God bless you all.

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Google Apr 15, 2025

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Google Mar 11, 2025

Ask for Carlos Lara he will move mountains. We walked out happy customers with a brand new car.

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Google Feb 17, 2025

I had a great buying experience with Jim and Laura. They are very upfront, knowledgeable and accommodating folks. I’d highly recommend them to anyone. Thank you Jim and Laura for the great experience! 5 star service all around.

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Google Feb 9, 2025

Having a new Toyota you want it to last forever. I take it here because I feel more confident that this dealerships service team wants the same thing for me too. I bought this truck at another dealership then switched over to Antioch for service 2 years into my ownership. Mind you driving to them is a lot further than my local dealership. Which I lose out on courtesy shuttle/ubers. Sacrifice I will take for great work. The service team’s great and I imagine the sales team is great too. The lots huge and everything’s in eye sight. ... Read More

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Google Jan 17, 2025

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Google Dec 26, 2024

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Google Dec 10, 2024

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Google Dec 8, 2024

We just bought a car here for my daughter, it's actually my first time experiencing closing the deal for less than an hour. Thumbs up 👍👍👍to Sale associates Edmar who helped us a lot, very friendly, very professional and helpful. I will definitely recommend Antioch Toyota dealer.

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Google Nov 23, 2024

I had a really nice experience with them. My car had a recall, and I went there without any appointments. They accepted my car, fixed the recall, and in the afternoon of the same day, I had my car back.

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Google Oct 8, 2024

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Google Sep 27, 2024

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Google Sep 10, 2024

Staff is always nice and helpful. Smooth sailing for me since I started going there about a year or two ago.

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Google Aug 4, 2024

Excellent customer service and very professional staff.

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Google Jul 11, 2024

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DealerRater May 27, 2024

Went there to trade in my truck for another vehicle and associate that worked there forgot his name but he told me that we had a accident on the truck and when I said there’s no way cause nobody reported it. He said he seen it on Carfax so I downloaded Carfax and there is no accident very dishonest company. I mean employees at this company.

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Google May 9, 2024

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Google Apr 30, 2024

Dan O'Leary in parts department is absolutely wonderful. I ordered some parts and bought a new rear windshield wiper and he was kind enough to go out and replace it out and I showed him my driver's side mirror and he didn't pressure me into buying the new one. Extremely helpful, polite, no high pressure sale, and had a smile the whole time. I will only go to Antioch Toyota for parts. Thank you Dan

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Google Apr 27, 2024

I want to thank the Service Manager and Service Advisor Carlos for listening to my questions and concerns regarding my repairs on my 2015 Toyota Tundra. This is Paula Valle and I truly appreciate your professionalism and openness. Thank you again.

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Google Apr 19, 2024

Thank you toyota and also Humberto Flores who help us.

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Google Mar 22, 2024

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Google Mar 19, 2024

Excellent customer service, fast turnaround, and competitive prices.

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Google Feb 7, 2024

Bought my Prius from here. Jim and Anne were great. They gave me a clear timeline on when the vehicle would be delivered, and had all the paperwork ready when it showed up. Anne walked me through getting everything set up while Finance was getting prepped. Extremely smooth process all around. If you’re in the market for a Toyota, definitely worth going through them!

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Google Jan 27, 2024

I purchased a Camry from Antioch Toyota two weeks ago and had a great experience. Anne and Jim took care of my husband and I. They made everything smooth and painless. It was a breath of fresh air in comparison to other car buying experiences I’ve had. Thank you both for everything!

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Google Jan 25, 2024

Have been leasing with toyota antioch for a while now, and have always had a good experience. They always work with me to make sure I get the car I want with an affordable price. All the staff is really nice. I always come back here to lease or purchase my cars. Always satifisfied with my purchase. rodney has helped me in the past, hes a really good sales rep that can help you with whatever car you need.

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Google Jan 21, 2024

Friendly and knowledgeable Sales associates, best customer service and great prices, if you are looking for these few things when buying a Car, Toyota Antioch is a place to go to. I had a wonderful experience while getting BZ4 for Lease. This location also works with state and county rebates and EV initiatives. At one point my lease funding gets a hold for 2 weeks but Jim Benham not only works with me but hold the car for 2 weeks and make sure I will get it. Once my funding was made, Jim calls me and said, visit dealership and GH will ... Read More

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DealerRater Jan 11, 2024

Giancarlo Horna, Anne Benham both shown me the car and demonstrate how the car basic function and new features. Test drive, car delivery and notification are all first grade! Giancarlo even help to give me a ride from home to the dealer to pick up the new RAV4 Hybrid and setup the Toyota App on my iPhone in the car so I can monitor the car, turn on off the car via phone and car tracking feature. great. Good service!

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Google Jan 10, 2024

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Google Jan 6, 2024

Like the other Toyota Dealerships, the staff are professional and courteous, the facility is nice, and the service is prompt.

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Google Nov 15, 2023

(Translated by Google) Super good, very good service (Original) Super bien muy buen servicio

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DealerRater Nov 15, 2023

Antioch Toyota had the 2024 Toyota Corolla SE Hatch in Inferno color in stock. I received the best price in the region and their trade-in offer was generous. I highly recommend this dealership, my sales associate, Laura Benham and their finance guy, Richard. They didn't bend me around a post on the negotiations and respected my time. I'll definitely be back when I need service. James Plotkin, North Highlands, CA

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Google Nov 1, 2023

Kevin is the greatest he is so knowledgeable and helpful.

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Google Oct 28, 2023

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Google Oct 23, 2023

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Google Oct 18, 2023

Paul in parts has help me with parts for several years for my family Toyotas. Kevin in service has helped me.

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Google Oct 13, 2023

My experience at Antioch Toyota was phenomenal! Carlos Lara made the experience so smooth and really helped me get the car I wanted within my budget. He is enthusiastic and kind and a great addition to the Antioch Toyota team. I am beyond happy with my new car!

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DealerRater Oct 12, 2023

Jim Benham works internet sales. He found my 2023 RAV4 Hybrid Limited during my first call and I had it in my garage in 10 days! I was impressed, given the extremely high demand and lack of inventory on the best selling SUV multiple years running. The RAV4 Hybrid Limited has more than expected. Besides the LED fogs lights, I love the 360 POV feature on the larger infotainment screen and the panoramic sunroof definitely adds more flare for all while driving. This is my first hybrid SUV that does not disappoint in my Toyota history of a Tercel, Corolla S, 2 Celica’s ... Read More

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DealerRater Sep 24, 2023

Update to their yelp response: They are full of it I haven’t received any call from Antioch toyota or spoke to anyone in the management they also lying again , and yes my car is salvage title with or without extensive damage you guys took it had it for days to inspect the problem and if you guys are professional wouldn’t diagnose it wrong from the get go and diagnosed it wrong and wanted me to pay for parts that my car didn’t need they still have my car as we speaking, Guys take your business somewhere else ... Read More

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Google Sep 18, 2023

The dealership was very helpful, understanding of the product and acted very professional.

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DealerRater Sep 17, 2023

Good Who was our OK dealership? How would recommend other people to go there also?

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DealerRater Sep 15, 2023

¡El sr Carlos Agustin Lara fue un excelente asesor ! Muy informado, servicial y ademas, honesto y profesional. El SR Giovanni Cruz excelente Finance Manager. Cabe destacar que toyota es Toyota, la mejor!!

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DealerRater Sep 15, 2023

Jim and Giancarlo were absolutely fantastic sales people! Extremely knowledgeable, helpful and most importantly honest and low pressure salesmen! I will definitely sing their praises to all of my friends.

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DealerRater Sep 15, 2023

Always awesome service and attention to detail. I'm always willing to bring my vehicle here.

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DealerRater Sep 15, 2023

Always great service. Courteous. On time. Good feedback . I trust Toyota to take care of my carZ

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DealerRater Sep 14, 2023

Great people and convenient service. Eddie knows what my car needs and gets it done.

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DealerRater Sep 14, 2023

Thank you for all your help! Excellent service! Appointments are available all day Monday thru Saturday for all needs.

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Google Sep 14, 2023

Good job, kept me informed etc. I'll be back.

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Google Sep 14, 2023

Probably one of the best car dealerships out there. Everybody was so friendly and professional.

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Google Sep 13, 2023

Jim Benham and Anne Benham were awesome! I have been avidly looking for a new Rav4 which has been the best selling SUV for many years running (translation good luck finding one and getting put on a waiting list). As fate would have it, Jim was able to locate a Limited model in pearl white and I had the vehicle in my garage in 2 weeks! This is my 7th Toyota, Thanks again to Jim and Anne for making this experience one to remember.

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DealerRater Sep 13, 2023

in fifteen words, give or take, my rating is "Great"- and there you have it.

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DealerRater Sep 10, 2023

everything was fine. I had no problems with my purchase. thank you for all your help

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DealerRater Sep 9, 2023

Excelente dealer crews know they job no complaints with the excelente services, place is very accessible.

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Google Sep 8, 2023

Overall, I had a very good experience at Antioch Toyota. I called Jim to reserve a 2024 Toyota Camry Hybrid XSE , and I wasn't required to put a deposit like other dealerships. When I got to the dealership Jim already had my paperwork printed out, overall I spent about 2 hours at Antioch Toyota which included signing out Auto documents, looking at the car, and test driving the car; it wasn't long at all! Jim and Laura were my Auto Sale Representatives, they did a great job at communicating and helping me purchase my first Toyota; I highly recommend them ... Read More

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Google Sep 8, 2023

Great service as always! Just had the 15K service and just like the previous 2, got all the support needed and the car back running really well! Friendly employees always trying to make sure you have the best experience.

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DealerRater Sep 8, 2023

Great service, handsome and humble. If a friend buys a car, he will introduce it to Steven

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DealerRater Sep 7, 2023

Always helpful and keeps me informed. They were very prompt. I can't think of anything else.

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Google Sep 7, 2023

Friendly, plenty of experience, explaining mostly everything!!

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Google Sep 6, 2023

The staff at Antioch Toyota are excellent. Sales Person Tanya Kimes did an outstanding job throughout my entire process of purchasing a new vehicle. From start to finish all of the staff at Antioch Toyota were courteous and very helpful. If you are looking for a Toyota vehichle, I highly recommend this dealership.

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DealerRater Sep 6, 2023

everything was fine. I had no problems with my purchase. thank you for all your help

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DealerRater Sep 6, 2023

Always great service from the guys in the Service area up to and including the ladies at the payment window. Didn't need pickup and delivery this time but the few times I did need it that was great too. The product sales people are also great at replacing the battery in my key fob when I need that done. Only problem is with the area below about the Rate the People You Worked With. Your survey only shows Sales and Management dept. If Sales is the product sales and not the car sales, that needs to be clarified. Same ... Read More

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DealerRater Sep 6, 2023

The oil change service was great. The person that helped me was nice and polite.

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DealerRater Sep 5, 2023

Great staff and customer service clean car when I pick it up. I cannot say nothing negative

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DealerRater Sep 5, 2023

Nice employees, fast service . Etc, etc, I don’t have any more to say now

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DealerRater Sep 3, 2023

The dealership was prompt with my vehicle and very informative about what was going on.

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DealerRater Sep 1, 2023

All went well with this service, they washed my car and help me get a new service agreement.

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