George killed it. Tracked down our 4 runners gremlin in no time.

Awesome service

We had an outstanding experience at Toyota Antioch! Thank you to the entire team for helping us find the perfect car for our work. Special thanks to Sam for patiently guiding us through every step and making the paperwork easy, and to Herschey for the outstanding support and friendly service. We truly appreciate your professionalism and we highly recommend Toyota Antioch!

5 star customer service from Eddie H at the front.

This is the 3rd car we have bought from Jim and there is a reason. Genuine, honest, friendly and efficient. We called Jim and he emailed back the specs of cars he had available. We selected one and by the time we got to the dealership, he had everything ready. His sister Anne got all the paperwork for us. We were out in an hour. Best thing is that Jim not only helped us get the car at MSRP, he even included 2K worth of dealer upgrades for free! Even when discussing the different car options, Jim would not try to sell you things but genuinely help pick the one that would work best for you. I would highly highly recommend going here and getting car from Jim. It is more than an hour drive but so worth it. (For comparison, scammers like Toyota Milpitas charge $20,000 markup on top of MSRP of say $44000 for Rav4). Go to Toyota Antioch and ask for Jim! You wont even have to ask him for anything, he does the best himself. Awesome experience and highly recommended!

I just bought my car right now and I’m so thankful with Herschel Rodríguez, he was the best! My daughters and I are really happy with him! Everything was so easy with him, the best seller ever! I totally recommend him.

First I have to say the people here are nice and their customer service is great. But that alone does not makes a great business. Here are my issues: 1. Their cost is just too high plus they started adding 3% charge to CC payments. Makes it even more expensive. Their labor and parts cost are too much. 2. I have always asked them to use Best Toyota OEM parts. Imagine my disappointment when I found out the parts they installed was a budget version of OEM. example 04465-AZ314 vs 04465-42180. I was fine with the budget version if they hadn't charged me the price that was almost equal to Premium OEM. I have started comparing price with Tracy Toyota. 3. I expect technicians, in Toyota dealership, to perform the best service on my car and not take shortcuts. Once in awhile, I have had to go back, after service, to re-fill fluids that were not properly filled. I don't live far so that was not an issue. But what caught me by surprise was stuck caliper slider pin which should have been serviced when changing brake pads. 4. I expect Toyota dealership to go through the checklist of every service they need to perform at each service mile. Imagine my disappointment when they failed to do that and also failed to tell me what services were needed. They told me some but not all. Example they changed the engine filter but not the cabin filter. I found out about it after going through Toyota handbook. Found couple of other things that also needed to be done. I replaced my own cabin filter which was super dark and definitely overdue. One positive out come from this experience is that I have learned a lot about my car and next time round when service time comes I am more informed about things. Would I go here again? Maybe... It is close and convenient but for the next service I will look somewhere else and see if there are better alternatives.

Went for service. Prompt and friendly

We had a great experience purchasing our first van Toyota Sienna from this dealership. Staff was professional, friendly, and very knowledgeable throughout the entire process. Jim, answered all our questions clearly, kept everything transparent, and made the buying experience smooth and stress-free. The vehicle was clean and to my surprise tank was full. We really appreciated the excellent customer service and would definitely recommend this dealership to anyone looking for a new Toyota without markups and with more transparency throughout. Thankyou ThankYou. 🙏🏻 I am in love with my Sienna !!!!

Big O antioch had my car 5 hours and couldn't get the service done. Toyota did it on a Friday with 2 hours to close. Good customer service.

Been here several times for regular vehicle service. Had an outstanding experience with Bryan Esqueda. He kept me updated on status of oil change & tire rotation. Also answered several questions I had. I highly recommend stopping here if in the area. Very nice lobby while you are waiting for your vehicle too.